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Bitrix24 Chatbot Application Workflow example with Webhook Integration

Automate the creation and management of a Bitrix24 chatbot application with this comprehensive workflow. This template connects directly to Bitrix24 via a webhook, handling various events such as new messages, bot installation, and user joins. It processes incoming data, registers the bot, and sends responses using HTTP requests, ensuring your Bitrix24 chatbot is always responsive and correctly configured. Businesses looking to quickly deploy and manage interactive chatbots within their Bitrix24 environment will find this invaluable for automating customer support, internal communications, or lead qualification. This workflow significantly reduces the manual effort and technical complexity involved in setting up and maintaining a Bitrix24 chatbot, allowing teams to focus on content and strategy rather than integration challenges.
13 nodeswebhook trigger282 views0 copiesOther

Workflow JSON

{"id": "cmGsNvW9bEORABdo", "meta": {"instanceId": "15c09ee9508dd818e298e675375571ba4b871bbb8c420fd01ac9ed7c58622669"}, "name": "Bitrix24 Chatbot Application Workflow example with Webhook Integration", "tags": [{"id": "5YZ9E6AmGZn6WTMa", "name": "Tech demo", "createdAt": "2024-12-28T09:13:02.965Z", "updatedAt": "2024-12-28T09:13:02.965Z"}, {"id": "hEvnK1kMYTPrL3vs", "name": "Bitrix24", "createdAt": "2025-01-04T16:12:36.741Z", "updatedAt": "2025-01-04T16:12:36.741Z"}, {"id": "yKS9RGKLuFUhYFIE", "name": "Chatbot", "createdAt": "2025-01-04T16:12:36.757Z", "updatedAt": "2025-01-04T16:12:36.757Z"}], "nodes": [{"id": "ddd802bb-0da0-474d-b1e9-74f247e603e0", "name": "Bitrix24 Handler", "type": "n8n-nodes-base.webhook", "position": [0, 0], "webhookId": "c3ae607d-41f0-42bc-b669-c2c77936d443", "parameters": {"path": "bitrix24/handler.php", "options": {}, "httpMethod": "POST", "responseMode": "responseNode"}, "typeVersion": 1}, {"id": "5676a53e-6758-4ad5-ace6-e494fa10b6c3", "name": "Credentials", "type": "n8n-nodes-base.set", "position": [200, 0], "parameters": {"options": {}, "assignments": {"assignments": [{"id": "030f8f90-2669-4c20-9eab-c572c4b7c70c", "name": "CLIENT_ID", "type": "string", "value": "local.6779636e712043.37129431"}, {"id": "de9bbb7a-b782-4540-b259-527625db8490", "name": "CLIENT_SECRET", "type": "string", "value": "dTzUfBoTFLxNhuzc1zsnDbCeii98ZaE5By4aQPQEOxLJAS9y6i"}, {"id": "86b7aff7-1e25-4b12-a366-23cf34e5a405", "name": "application_token", "type": "string", "value": "={{ $json.body['auth[application_token]'] }}"}, {"id": "69bbcb1f-ba6e-42eb-be8a-ee0707ce997d", "name": "domain", "type": "string", "value": "={{ $json.body['auth[domain]'] }}\n"}, {"id": "dc1b0515-f06a-4731-b0dc-912a8d04e56b", "name": "access_token", "type": "string", "value": "={{ $json.body['auth[access_token]'] }}"}]}, "includeOtherFields": true}, "typeVersion": 3.4}, {"id": "b72c00cf-9f8c-4c2a-9093-b80d82bab85b", "name": "Validate Token", "type": "n8n-nodes-base.if", "position": [400, 0], "parameters": {"options": {}, "conditions": {"options": {"version": 2, "leftValue": "", "caseSensitive": true, "typeValidation": "strict"}, "combinator": "or", "conditions": [{"id": "da73d0ba-6eeb-405e-89fe-9d041fd2e0cd", "operator": {"name": "filter.operator.equals", "type": "string", "operation": "equals"}, "leftValue": "={{ $json.CLIENT_ID }}", "rightValue": "={{ $json.application_token }}"}, {"id": "4ba90f7b-0299-4097-9ae7-6e4dee428a74", "operator": {"name": "filter.operator.equals", "type": "string", "operation": "equals"}, "leftValue": "1", "rightValue": "1"}]}}, "typeVersion": 2.2}, {"id": "f0feb392-873a-4643-b7ad-0e6d9f877e82", "name": "Route Event", "type": "n8n-nodes-base.switch", "position": [600, 0], "parameters": {"rules": {"values": [{"outputKey": "ONIMBOTMESSAGEADD", "conditions": {"options": {"version": 2, "leftValue": "", "caseSensitive": true, "typeValidation": "strict"}, "combinator": "and", "conditions": [{"operator": {"type": "string", "operation": "equals"}, "leftValue": "={{ $json.body.event }}", "rightValue": "ONIMBOTMESSAGEADD"}]}, "renameOutput": true}, {"outputKey": "ONIMBOTJOINCHAT", "conditions": {"options": {"version": 2, "leftValue": "", "caseSensitive": true, "typeValidation": "strict"}, "combinator": "and", "conditions": [{"id": "e9125f57-129e-4026-86ff-746d40b92b04", "operator": {"name": "filter.operator.equals", "type": "string", "operation": "equals"}, "leftValue": "={{ $json.body.event }}", "rightValue": "ONIMBOTJOINCHAT"}]}, "renameOutput": true}, {"outputKey": "ONAPPINSTALL", "conditions": {"options": {"version": 2, "leftValue": "", "caseSensitive": true, "typeValidation": "strict"}, "combinator": "and", "conditions": [{"id": "2db7bed5-fd88-4900-b8d2-e27b49c2fcca", "operator": {"name": "filter.operator.equals", "type": "string", "operation": "equals"}, "leftValue": "={{ $json.body.event }}", "rightValue": "ONAPPINSTALL"}]}, "renameOutput": true}, {"outputKey": "ONIMBOTDELETE", "conditions": {"options": {"version": 2, "leftValue": "", "caseSensitive": true, "typeValidation": "strict"}, "combinator": "and", "conditions": [{"id": "b708d339-fd46-470d-b0d5-ff2eb405f5ce", "operator": {"name": "filter.operator.equals", "type": "string", "operation": "equals"}, "leftValue": "={{ $json.body.event }}", "rightValue": "ONIMBOTDELETE"}]}, "renameOutput": true}]}, "options": {}}, "typeVersion": 3.2}, {"id": "56fcdc5f-d509-4c9f-a437-79c53add49f8", "name": "Process Message", "type": "n8n-nodes-base.function", "position": [800, 0], "parameters": {"functionCode": "// Process Message Node\nconst items = $input.all();\nconst item = items[0];\n\n// Get message data from the correct path\nconst message = item.json.body['data[PARAMS][MESSAGE]'];\nconst dialogId = item.json.body['data[PARAMS][DIALOG_ID]'];\n\n// Get auth data\nconst auth = {\n access_token: item.json.access_token,\n domain: item.json.domain\n};\n\nif (message.toLowerCase() === \"what's hot\") {\n return {\n json: {\n DIALOG_ID: dialogId,\n MESSAGE: \"Hi! I am an example-bot.\\nI repeat what you say\",\n AUTH: auth.access_token,\n DOMAIN: auth.domain\n }\n };\n} else {\n return {\n json: {\n DIALOG_ID: dialogId,\n MESSAGE: `You said:\\n${message}`,\n AUTH: auth.access_token,\n DOMAIN: auth.domain\n }\n };\n}"}, "typeVersion": 1}, {"id": "a647ed67-c812-4416-8c85-55a681bc7f80", "name": "Process Join", "type": "n8n-nodes-base.function", "position": [800, 160], "parameters": {"functionCode": "// Process Join Node\nconst items = $input.all();\nconst item = items[0];\n\n// Get dialog ID from the correct path\nconst dialogId = item.json.body['data[PARAMS][DIALOG_ID]'];\n\n// Get auth data\nconst auth = {\n access_token: item.json.access_token,\n domain: item.json.domain\n};\n\nreturn {\n json: {\n DIALOG_ID: dialogId,\n MESSAGE: 'Hi! I am an example-bot. I repeat what you say',\n AUTH: auth.access_token,\n DOMAIN: auth.domain\n }\n};"}, "typeVersion": 1}, {"id": "4aac8853-d80e-4201-9f31-7838d18afe71", "name": "Process Install", "type": "n8n-nodes-base.function", "position": [800, 320], "parameters": {"functionCode": "// Process Install Node\nconst items = $input.all();\nconst item = items[0];\n\n// Get the webhook URL from input\nconst handlerBackUrl = item.json.webhookUrl;\n\n// Get auth data directly from item.json\nconst auth = {\n access_token: item.json.access_token,\n application_token: item.json.application_token,\n domain: item.json.domain\n};\n\nreturn {\n json: {\n handler_back_url: handlerBackUrl,\n CODE: 'LocalExampleBot',\n TYPE: 'B',\n EVENT_MESSAGE_ADD: handlerBackUrl,\n EVENT_WELCOME_MESSAGE: handlerBackUrl,\n EVENT_BOT_DELETE: handlerBackUrl,\n PROPERTIES: {\n NAME: 'Bot',\n LAST_NAME: 'Example',\n COLOR: 'AQUA',\n EMAIL: 'no@example.com',\n PERSONAL_BIRTHDAY: '2020-07-18',\n WORK_POSITION: 'Report on affairs',\n PERSONAL_GENDER: 'M'\n },\n // Use the auth data from item.json\n AUTH: auth.access_token,\n CLIENT_ID: auth.application_token,\n DOMAIN: auth.domain\n }\n};"}, "typeVersion": 1}, {"id": "30922462-255b-4ba6-8167-88aec244fdb1", "name": "Register Bot", "type": "n8n-nodes-base.httpRequest", "position": [1000, 320], "parameters": {"url": "=https://{{ $json.DOMAIN }}/rest/imbot.register?auth={{$json.AUTH}}", "method": "POST", "options": {}, "sendBody": true, "bodyParameters": {"parameters": [{"name": "CODE", "value": "LocalExampleBot"}, {"name": "TYPE", "value": "B"}, {"name": "EVENT_MESSAGE_ADD", "value": "={{$json.handler_back_url}}"}, {"name": "EVENT_WELCOME_MESSAGE", "value": "={{$json.handler_back_url}}"}, {"name": "EVENT_BOT_DELETE", "value": "={{$json.handler_back_url}}"}, {"name": "PROPERTIES", "value": "={{ {\n NAME: 'Bot',\n LAST_NAME: 'Example',\n COLOR: 'AQUA',\n EMAIL: 'no@example.com',\n PERSONAL_BIRTHDAY: '2020-07-18',\n WORK_POSITION: 'Report on affairs',\n PERSONAL_GENDER: 'M'\n} }}"}, {"name": "CLIENT_ID", "value": "={{ $json.CLIENT_ID }}"}, {"name": "CLIENT_SECRET", "value": "={{ $json.AUTH }}"}]}}, "typeVersion": 4.2}, {"id": "8c1c7ebf-d5b3-472e-9d98-34cc65ba86ba", "name": "Send Message", "type": "n8n-nodes-base.httpRequest", "position": [1000, 0], "parameters": {"url": "=https://{{$json.DOMAIN}}/rest/imbot.message.add?auth={{$json.AUTH}}", "method": "POST", "options": {}, "sendBody": true, "bodyParameters": {"parameters": [{"name": "DIALOG_ID", "value": "={{ $json.DIALOG_ID }}"}, {"name": "MESSAGE", "value": "={{ $json.MESSAGE }}"}, {"name": "AUTH", "value": "={{ $json.AUTH }}"}]}}, "typeVersion": 4.2}, {"id": "af0d2b44-53f7-4c4c-9428-d54ebcf41bff", "name": "Send Join Message", "type": "n8n-nodes-base.httpRequest", "position": [1000, 160], "parameters": {"url": "=https://{{$json.DOMAIN}}/rest/imbot.message.add", "method": "POST", "options": {}, "sendBody": true, "bodyParameters": {"parameters": [{"name": "DIALOG_ID", "value": "={{ $json.DIALOG_ID }}"}, {"name": "MESSAGE", "value": "={{ $json.MESSAGE }}"}, {"name": "AUTH", "value": "={{ $json.AUTH }}"}]}}, "typeVersion": 4.2}, {"id": "9110f66d-1c35-44b4-bc73-18f821b50b71", "name": "Process Delete", "type": "n8n-nodes-base.noOp", "position": [800, 480], "parameters": {}, "typeVersion": 1}, {"id": "81a5fc23-47a4-4ef8-bfb4-31593aed12fd", "name": "Success Response", "type": "n8n-nodes-base.respondToWebhook", "position": [1200, 0], "parameters": {"options": {"responseCode": 200}, "respondWith": "json", "responseBody": "={\n \"result\": true\n}"}, "typeVersion": 1.1}, {"id": "a19f3b0b-496f-4f3d-a9c2-044356070e32", "name": "Error Response", "type": "n8n-nodes-base.respondToWebhook", "position": [400, 160], "parameters": {"options": {"responseCode": 401}, "respondWith": "json", "responseBody": "={{\n \"result\": false,\n \"error\": \"Invalid application token\"\n}}"}, "typeVersion": 1.1}], "active": true, "pinData": {"Bitrix24 Handler": [{"json": {"body": {"ts": "1737037713", "event": "ONIMBOTMESSAGEADD", "auth[scope]": "imbot,im", "auth[domain]": "hgap.bitrix24.eu", "auth[status]": "L", "auth[expires]": "1737041313", "auth[user_id]": "256", "data[USER][ID]": "256", "auth[member_id]": "19acdffbcfadf692f61b677d3d824490", "auth[expires_in]": "3600", "data[USER][NAME]": "Java Tech User", "event_handler_id": "126", "auth[access_token]": "a12589670074bb250066880900000100000007f6bf4682415a014425fed22a6b37af33", "data[USER][GENDER]": "M", "data[USER][IS_BOT]": "N", "auth[refresh_token]": "91a4b0670074bb2500668809000001000000075047004f6b25a0b76236e66bb7316e97", "auth[client_endpoint]": "https://hgap.bitrix24.eu/rest/", "auth[server_endpoint]": "https://oauth.bitrix.info/rest/", "data[BOT][302][scope]": "imbot,im", "data[PARAMS][CHAT_ID]": "6196", "data[PARAMS][MESSAGE]": "Szia!", "data[USER][LAST_NAME]": "Java", "data[BOT][302][BOT_ID]": "302", "data[BOT][302][domain]": "hgap.bitrix24.eu", "data[BOT][302][status]": "L", "data[PARAMS][LANGUAGE]": "en", "data[USER][FIRST_NAME]": "Tech User", "data[USER][IS_NETWORK]": "N", "auth[application_token]": "0d83800efe3a5b2977650e025e0754d5", "data[BOT][302][expires]": "1737041313", "data[BOT][302][user_id]": "302", "data[PARAMS][AUTHOR_ID]": "256", "data[PARAMS][CHAT_TYPE]": "P", "data[PARAMS][DIALOG_ID]": "256", "data[USER][IS_EXTRANET]": "N", "data[BOT][302][BOT_CODE]": "LocalExampleBot", "data[PARAMS][MESSAGE_ID]": "314686", "data[PARAMS][TO_USER_ID]": "302", "data[USER][IS_CONNECTOR]": "N", "data[BOT][302][client_id]": "local.6779636e712043.37129431", "data[BOT][302][member_id]": "19acdffbcfadf692f61b677d3d824490", "data[PARAMS][TEMPLATE_ID]": "09c62e39-23c2-4281-a53f-4a3a76d2cf4a", "data[USER][WORK_POSITION]": "Technical User", "data[BOT][302][expires_in]": "3600", "data[PARAMS][FROM_USER_ID]": "256", "data[PARAMS][MESSAGE_TYPE]": "P", "data[PARAMS][SKIP_COMMAND]": "N", "data[BOT][302][AUTH][scope]": "imbot,im", "data[BOT][302][AUTH][domain]": "hgap.bitrix24.eu", "data[BOT][302][AUTH][status]": "L", "data[BOT][302][access_token]": "a12589670074bb25006688090000012ee0e30782de43659ca7cc172d61e7a91b24b241", "data[PARAMS][SKIP_CONNECTOR]": "N", "data[PARAMS][SKIP_URL_INDEX]": "N", "data[BOT][302][AUTH][expires]": "1737041313", "data[BOT][302][AUTH][user_id]": "302", "data[BOT][302][refresh_token]": "91a4b0670074bb25006688090000012ee0e307bbd7e4e8b80e4c5ba61e3c99f0283f40", "data[PARAMS][COMMAND_CONTEXT]": "TEXTAREA", "data[PARAMS][SILENT_CONNECTOR]": "N", "data[BOT][302][AUTH][client_id]": "local.6779636e712043.37129431", "data[BOT][302][AUTH][member_id]": "19acdffbcfadf692f61b677d3d824490", "data[BOT][302][client_endpoint]": "https://hgap.bitrix24.eu/rest/", "data[BOT][302][server_endpoint]": "https://oauth.bitrix.info/rest/", "data[BOT][302][AUTH][expires_in]": "3600", "data[BOT][302][application_token]": "0d83800efe3a5b2977650e025e0754d5", "data[PARAMS][IMPORTANT_CONNECTOR]": "N", "data[BOT][302][AUTH][access_token]": "a12589670074bb25006688090000012ee0e30782de43659ca7cc172d61e7a91b24b241", "data[BOT][302][AUTH][refresh_token]": "91a4b0670074bb25006688090000012ee0e307bbd7e4e8b80e4c5ba61e3c99f0283f40", "data[BOT][302][AUTH][client_endpoint]": "https://hgap.bitrix24.eu/rest/", "data[BOT][302][AUTH][server_endpoint]": "https://oauth.bitrix.info/rest/", "data[PARAMS][SKIP_COUNTER_INCREMENTS]": "N", "data[BOT][302][AUTH][application_token]": "0d83800efe3a5b2977650e025e0754d5"}, "query": {}, "params": {}, "headers": {"host": "orpheus-dev.h-gap.hu", "x-real-ip": "3.217.33.54", "user-agent": "Bitrix24 Webhook Engine", "content-type": "application/x-www-form-urlencoded", "content-length": "3711", "accept-encoding": "gzip", "x-forwarded-for": "3.217.33.54", "x-forwarded-proto": "https", "x-forwarded-scheme": "https"}, "webhookUrl": "REDACTED_WEBHOOK_URL", "executionMode": "production"}}]}, "settings": {"executionOrder": "v1"}, "versionId": "401b00c7-dc0c-4067-9b27-27dc171cc52e", "connections": {"Credentials": {"main": [[{"node": "Validate Token", "type": "main", "index": 0}]]}, "Route Event": {"main": [[{"node": "Process Message", "type": "main", "index": 0}], [{"node": "Process Join", "type": "main", "index": 0}], [{"node": "Process Install", "type": "main", "index": 0}], [{"node": "Process Delete", "type": "main", "index": 0}], [], [], [], [], []]}, "Process Join": {"main": [[{"node": "Send Join Message", "type": "main", "index": 0}]]}, "Register Bot": {"main": [[{"node": "Success Response", "type": "main", "index": 0}]]}, "Send Message": {"main": [[{"node": "Success Response", "type": "main", "index": 0}]]}, "Process Delete": {"main": [[{"node": "Success Response", "type": "main", "index": 0}]]}, "Validate Token": {"main": [[{"node": "Route Event", "type": "main", "index": 0}], [{"node": "Error Response", "type": "main", "index": 0}]]}, "Process Install": {"main": [[{"node": "Register Bot", "type": "main", "index": 0}]]}, "Process Message": {"main": [[{"node": "Send Message", "type": "main", "index": 0}]]}, "Bitrix24 Handler": {"main": [[{"node": "Credentials", "type": "main", "index": 0}]]}, "Send Join Message": {"main": [[{"node": "Success Response", "type": "main", "index": 0}]]}}}

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  3. 3Click Import from JSON and paste the copied workflow.

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